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  1. #1
    Join Date
    Mar 2006
    Posts
    225

    Order email notifications

    We have a site that is closed to the public members can order items and the order is placed on their accounts, but because the order is showing "awaiting payment " the Order email notifications is not sent, anyway of making it so it will send an email like it use to

    Barrie

  2. #2
    Join Date
    Aug 2006
    Location
    San Diego, CA
    Posts
    4,310
    If they are using PayPal Standard and they never follow through to make payment, this is the way it functions by default. Any other payment method will get a notification right away.
    Chris Talavera
    Turnkey Web Tools, Inc.
    chris{at}twt-inc.com
    1-800-673-4898

  3. #3
    Join Date
    Mar 2006
    Posts
    225
    orders are not vie Paypall they are by cheque

    Barrie

  4. #4
    Join Date
    Aug 2006
    Location
    San Diego, CA
    Posts
    4,310
    Please open a ticket and we will take a look.
    Chris Talavera
    Turnkey Web Tools, Inc.
    chris{at}twt-inc.com
    1-800-673-4898

  5. #5
    Join Date
    Mar 2006
    Posts
    225
    its now working ! must have been a mail block in the web somewhere

    Thanks

    Barrie

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