Results 1 to 3 of 3

Thread: UPS problem

  1. #1
    Join Date
    Jul 2008
    Posts
    26

    Question UPS problem

    This is at the top of the cart page all of a sudden, and UPS is not a shipping option now (but should be it is installed).

    Curl Error: Unknown SSL protocol error in connection to onlinetools.ups.com:443

    Curl Error: Unknown SSL protocol error in connection to onlinetools.ups.com:443

    Curl Error: Unknown SSL protocol error in connection to onlinetools.ups.com:443

    I tried uninstalling the UPS module, and reinstalling it, and it made no difference. Is there an updated module?

    Thanks.

  2. #2
    Join Date
    Jul 2008
    Posts
    26
    Found this:

    API URLs starting with www.ups.com/ups.app/xml/ or https://www.ups.com/webservices/ are not currently supported. We are unable to guarantee how long these legacy URLs will remain valid and active.

    Please update your URLs as shown in the Developer Guides posted on ups.com. The new URLs begin with https://www.onlinetools.com.

    In order to be in compliance with requirements set forth by the global Payment Card Industry, UPS has upgraded the communication security protocols for all web-based applications, including UPS Developer Kit, UPS.com and CampusShip as of January 16, 2018.

    Please contact your company's IT department or development team to ensure that any security protocols currently used meet the TLS 1.2 requirement.
    If Java is enabled, it must be version 1.8 or higher to use TLS 1.2 automatically by default.
    If using .NET, it must be version 4.6 or higher to use TLS 1.2 automatically by default.

    Please note that our integration environment (wwwcie.ups.com) will only accept TLS 1.2 requests.

    If you are using a shopping cart developed by a UPS Ready or third-party provider, please contact them directly for assistance updating your implementation to TLS 1.1 and TLS 1.2 compatible.

    If you are a UPS Ready Provider or independent developer with the ability to directly modify their Online Tools implementation, you will need to ensure that their implementation is TLS 1.1 and/or TLS 1.2 compatible.



    Quote Originally Posted by csmith669 View Post
    This is at the top of the cart page all of a sudden, and UPS is not a shipping option now (but should be it is installed).

    Curl Error: Unknown SSL protocol error in connection to onlinetools.ups.com:443

    Curl Error: Unknown SSL protocol error in connection to onlinetools.ups.com:443

    Curl Error: Unknown SSL protocol error in connection to onlinetools.ups.com:443

    I tried uninstalling the UPS module, and reinstalling it, and it made no difference. Is there an updated module?

    Thanks.

  3. #3
    Join Date
    Aug 2006
    Location
    San Diego, CA
    Posts
    4,333
    The issue would be on your server end. Please contact your host or open a support ticket with us directly if you need further assistance.
    Chris Talavera
    Turnkey Web Tools, Inc.
    chris{at}twt-inc.com
    1-800-673-4898

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •