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  1. #1
    Join Date
    Mar 2006
    Posts
    231

    General Data Protection Regulation (GDPR) EU sunshop needs to be changed

    This comes into force in Europe in May

    Main points you have to comply with

    *All data stored must be secure, electronic or paper formats and password protected.
    *All unnecessary data must be deleted
    *All clients must have the right to be removed and forgot.
    *All clients must have opted in to be contacted by you for marketing
    *You have to keep records of the client's contact preferences eg phone, text or email.
    *you have to keep privacy statements informing clients how you keep their data and if you pass it on to 3rd parties you need to add this to your privacy statements....

    Access to Your Personal Information
    You are entitled to access the personal information that we hold. Email your request to our data protection officer your name here

    Changes to this Privacy Notice
    We keep our privacy notice under regular review. This privacy notice was last updated on the (date here).



    So what will this mean to Sunshop

    Most communications will come under "Legitimate interest "

    So if you call or email your client and tell them your item is out of stock that is regarded as a Legitimate interest in your service. However, if you tell them we have XYZ as an alternative that is marketing and will not be legal unless you have their consent

    if you do a bulk email campaign telling old clients that you have a sale on that will not be legal unless you have their consent

    Changes to sun shop
    When users register we need
    an opt-in opt-out of marketing

    Also, their desired preference for communications
    Email, phone or snail mail

    you can read more here
    https://ico.org.uk/for-organisations...gulation-gdpr/

    Barrie

  2. #2
    Join Date
    Aug 2006
    Location
    San Diego, CA
    Posts
    4,339
    SunShop already has a "opt-in opt-out" option so nothing needs to be adjusted there.

    As far as the contact preference goes, you can add this as a custom user field. That should take care of all of the requirements.
    Chris Talavera
    Turnkey Web Tools, Inc.
    chris{at}twt-inc.com
    1-800-673-4898

  3. #3
    Join Date
    Mar 2006
    Posts
    231
    yes it will I was just making SS users aware of what they have to do, as the fines can be massive and it only take an old client with nothing better to do to report you for sending out stuff they did not op-in for

    1) Up to 10 million, or 2% annual global turnover whichever is higher.
    2) Up to 20 million, or 4% annual global turnover whichever is higher.

    Barrie

  4. #4
    Join Date
    Mar 2006
    Posts
    231
    We also have to have an oped in and out for cookies as well wil you be adding this to the next update

    I can see my phone calls going like this...
    I cant make this order it will not let me log in ........
    Have you turned off cookies!

    thanks


    Barrie

  5. #5
    Join Date
    Aug 2006
    Location
    San Diego, CA
    Posts
    4,339
    Cookies would need to be disabled on the browser end on the client side. Simply add something like this in your privacy policy:

    How You Can Control or Opt Out of Cookies

    If you do not wish to accept cookies from us, you can instruct your browser to refuse cookies from our website. Most browsers are configured to accept cookies by default, but you can update these settings to either refuse cookies altogether, or to notify you when a website is trying to set or update a cookie.

    If you browse websites from multiple devices, you may need to update your settings on each individual device.

    Although some cookies can be blocked with little impact on your experience of a website, blocking all cookies may mean you are unable to access certain features and content across the sites you visit.
    Chris Talavera
    Turnkey Web Tools, Inc.
    chris{at}twt-inc.com
    1-800-673-4898

  6. #6
    Join Date
    Mar 2006
    Posts
    231
    Reading the EEC site the Sunshop Cookies come under exempt from consent its only if we use Google tracking or Adsense as they are 3 rd party we need consent and the option to opted in and out


    Cookies clearly exempt from consent according to the EU advisory body on data protection- WP29pdf include:

    user‑input cookies (session-id) such as first‑party cookies to keep track of the user's input when filling online forms, shopping carts, etc., for the duration of a session or persistent cookies limited to a few hours in some cases
    authentication cookies, to identify the user once he has logged in, for the duration of a session
    user‑centric security cookies, used to detect authentication abuses, for a limited persistent duration
    multimedia content player cookies, used to store technical data to play back video or audio content, for the duration of a session
    load‑balancing cookies, for the duration of session
    user‑interface customisation cookies such as language or font preferences, for the duration of a session (or slightly longer)
    third‑party social plug‑in content‑sharing cookies, for logged‑in members of a social network.


    Barrie

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