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  1. #1
    Join Date
    Jan 2011

    Question paypal standard - refund problem

    I am using the latest version of Sunshop (4.5.8) and received a transaction to day that the customer wanted canceled. When I tried to do a processor action: paypal process full refund , I received the following error:

    Pre Condition Error: Transaction ID is missing.

    Anybody know what this means?

  2. #2
    Join Date
    Aug 2006
    San Diego, CA
    Please open a ticket with support for further assistance on this.
    Chris Talavera
    Turnkey Web Tools, Inc.

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