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  1. #1
    Join Date
    Jan 2011
    Location
    Canada
    Posts
    22

    Question paypal standard - refund problem

    I am using the latest version of Sunshop (4.5.8) and received a transaction to day that the customer wanted canceled. When I tried to do a processor action: paypal process full refund , I received the following error:

    Success!
    Pre Condition Error: Transaction ID is missing.


    Anybody know what this means?

  2. #2
    Join Date
    Aug 2006
    Location
    San Diego, CA
    Posts
    4,345
    Please open a ticket with support for further assistance on this.
    Chris Talavera
    Turnkey Web Tools, Inc.
    chris{at}twt-inc.com
    1-800-673-4898

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